PRIVACY POLICY

(Please also visit our Terms And Conditions section that explains other terms governing use of our website)

This Privacy Policy is designed to provide detailed information to any person who may be concerned with the methods of collecting their “Personally Identifiable Information” (PII) online.

According to Wikipedia, Personally Identifiable Information (PII), or Sensitive Personal Information (SPI), as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

You are encouraged to read our Privacy Policy carefully to obtain better understanding about our methods for collecting, using, and protecting your Personally Identifiable Information on our website.

What Information We May Request You To Provide During Your Visit On Our Website Or Blog?

We request that you provide the following information when visiting our website or blog:

  • Your first and last name.
  • Email address.
  • Residential or mailing address.
  • Phone number.
  • Other relevant details to ensure that you get maximum benefit from visiting our site.

When We May Request You To Provide This Information?

We request that you to provide this information, when you complete an Information Request online, or request to speak with our Energy Efficiency Consultant, or sign up for our Newsletter online, or respond to our survey online, or respond to our email.

How May We Use Your Information?

We may use your information in several ways:

  • To identify your specific requirements in various areas of home energy and water efficiency.
  • To prepare detailed information designed in meeting your specific requirements.
  • To provide you with a personal response by email or by phone related to your specific needs and requests.
  • To maximize the quality of your experience while browsing on our website online.
  • To enable us to maximize our efficiency in providing you with the best possible information and service.
  • To enable us to enhance our communication abilities with you in a timely manner.

How Do We Protect Your Information?

We are working with experienced IT personnel to ensure that all information on our website, including all personal information provided by you, is fully protected on a continuous basis. For this reason, our website is scanned on a regular basis to identify any possible electronic breaches of data and take immediate measures to counter-act any possible negative activities. All confidential information is contained in a secure network and it is accessible by a limited number of authorized personnel to maximize the overall level of data security. Moreover, all sensitive and credit information provided by you, will be encrypted via Secure Socket Layer (SSL) technology.

What Are Web Cookies?

According to Wikipedia, a web cookie, HTTP cookie, Internet cookie, browser cookie, or simply cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember specific information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.

Do We Use Web Cookies?

Yes, we do. Web cookies are being used on our website with the stated purpose of providing our visitors with the best possible browsing experience, while visiting the website. We also use cookies to:

  • Track each visitor’s specific areas of interest.
  • Understand each visitor’s preferences and priorities.
  • Track advertising data through the website online.
  • Monitor the organic traffic through the website online.
  • Monitor the frequency and time spent by visitors on various pages online.
  • Prepare additional reports which may provide the basis for effective marketing campaigns in the future.

You are free to enable your computer to provide you with a warning every time when a cookie is installed on your computer while you are visiting any website, including ours. You can simply opt-out from any cookies being installed by switching off all cookies. You can accomplish this through the browser settings on your computer. If you choose to turn off cookies, this will not affect your user’s experience in any way.

Do We Sell, Trade Or Transfer Any Information To Third Parties?

No, we don’t engage in this type of activity in any way. All Personally Identifiable Information that we receive from our visitors, will remain with us. Under no circumstances will this information be released to any third party for any reason whatsoever. However, we may share this information with our website hosting partners and other parties who help us in managing and operating our website and providing specific service to our users. In this case we will secure full confidentiality by our partners regarding any Personally Identifiable Information, based on our mutual agreement with each partner. We may also release this information to any governmental agency or any other entity whenever it may be necessary to comply with federal or state laws, or to protect specific rights, property or safety of all concerned parties.

Do We Offer Third Party Products Or Services For Sale On Our Website?

No, we don’t offer any third party products or services for sale on our website.

Do We Adhere To Google Online Advertising Policies?

Yes, we do. We adhere to all relevant marketing and advertising policies specified at Google, designed to provide a positive experience for our visitors online.

Do We Adhere To The California Online Privacy Protection Act?

Yes, we do. According to Wikipedia, The California Online Privacy Protection Act Of 2003 (CalOPPA), effective July 1, 2004 and amended in 2013, is the first state law in the United States requiring commercial websites on the World Wide Web and online services to include a privacy policy on their website. According to this California State Law, under the Business and Professions Code, Division 8 Special Business Regulations, Chapter 22 Internet Privacy Requirements, operators of commercial websites that collect Personally Identifiable Information from California's residents are required to conspicuously post and comply with a privacy policy that meets specific requirements. A website operator who fails to post their privacy policy within 30 days after being notified about noncompliance, will be deemed in violation. PII includes such information as name, street address, email address, telephone number, date of birth, Social Security number, or other details about a person that could allow a consumer to be contacted physically or online.

According to CalOPPA, we hereby agree to the following:

  • Users can visit our site anonymously without any need to provide specific personal information.
  • Upon creating the Privacy Policy, we will provide a link to this policy on every page in our website.
  • Our Privacy Policy link includes the word “Privacy” and it can easily be found at the bottom of every page.
  • We will notify you by email in case any of the Privacy Policy provisions will be changed.
  • You may change your personal information by contacting us by phone or via email.

How Does Our Site Handle Do Not Track Signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does Our Site Allow Third-Party Behavioral Tracking?

Yes we allow third-party behavioral tracking.

What Is The Children’s Online Privacy Protection Act (COPPA)?

According to MincLaw, The Children’s Online Privacy Protection Act (COPPA) is a United States federal law that became effective in 2000. The act applies to the online collection of personal information by persons or entities under U.S. jurisdiction from children under 13 years of age. It details what a website operator must include in a privacy policy, when and how to seek verifiable consent from a parent or guardian, and what responsibilities an operator has to protect children’s privacy and safety online including restrictions on the marketing to those under 13 years of age.

Do We Adhere To The Children’s Online Privacy Protection Act (COPPA)?

Yes, we do. In fact, we do not market our services to anybody under the age of 18. All our services are provided exclusively to homeowners.

What Is Fair Information Practices?

According to Wikipedia, FTC Fair Information Practice Principles are the result of the Commission's inquiry into the way in which online entities collect and use personal information and safeguards to assure that practice is fair and provides adequate information privacy protection. The FTC has been studying online privacy issues since 1995, and in its 1998 report, the Commission described the widely accepted Fair Information Practice Principles of Notice, Choice, Access, and Security. The Commission also identified Enforcement, the use of a reliable mechanism to provide sanctions for noncompliance as a critical component of any governmental or self-regulatory program to protect online privacy.

Do We Adhere To Fair Information Practices?

Yes, we adhere to Fair Information Practices and will do the following in case a data breach will occur:

  • We will notify you via email within 7 business days, or
  • We will notify the users via in-site notification within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

What Is CAN SPAM Act?

According to Wikipedia, The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to demand that emails will no longer be sent to them, and spells out tough penalties for violations. Despite its name, the CAN-SPAM Act doesn’t apply just to bulk email.

Do We Adhere To The CAN SPAM Act?

Yes, we do. We collect our visitors email addresses to:

  • Send specific product or service information.
  • Respond to relevant requests for information and other questions.
  • Provide updated information related to a specific project.
  • Provide additional marketing information.

To ensure our total compliance with CANSPAM, we agree to the following:

  • To be completely transparent regarding the subject matter contained in a specific email or a phone call.
  • Not to use any type of false or misleading advertising or promotion methods.
  • To provide the detailed address and phone numbers for contacting us.
  • To ensure full compliance by any third party that may be engaged by us for marketing purposes.
  • To take immediate action for opt-out/unsubscribe requests by all email recipients.
  • To provide users easy way to unsubscribe to our emails by using the link at the bottom of each email.

If you would like to unsubscribe from receiving future emails from our company, please kindly email us your request at the email address below and we will immediately comply with your request.

How Can You Contact Us?

If you have any questions or suggestions regarding this Privacy Policy, you may contact us using the information below.

Last Edited on 4.1.2024

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FINANCING OPTIONS FOR YOUR HOME ENERGY EFFICIENCY IMPROVEMENT PROJECTS

Once you decide to move forward with any type of a home energy improvement project, we will introduce you to the most suitable Financing Options in accordance with your specific needs. These options may include:

  • No interest and no payment financing* for one year.
  • Low payment options* with low interest rates.
  • Secured* and unsecured financing loans.

* Subject to OAC (on approved credit).

Contact Us Today To Find Out Which Financing Option Will Be The Best One For You.

MEET SOLLY THE SEAL

Just in case you did not meet him yet, we would like to introduce you to Solly The Seal who is a very important member of the Cool Remodeling TM management team.

Solly’s main job is to approve all home energy efficiency products and provide his Seal of Approval.

WE ONLY WORK WITH ORGANIZATIONS AND BRANDS APPROVED BY SOLLY THE SEAL